Visitation Policies

The Princess Margaret Hospital acknowledges the central role that families, support persons and visitors play in the health and well-being of patients. Your participation in care is welcomed and encouraged.

Policies related to the presence of families, support persons and visitors are focused on achieving a balance between the support provided by the presence of family and support persons, the need for communication between the care team and patient's family/support persons and the safety and well being of other patients and staff.

General Policies

  • Persons who are feeling unwell (fever, cough, runny nose, sore throat, skin rash, vomiting or diarrhea within the last 48 hours are discouraged from visiting).
  • Patients who are critically ill, receiving end of life care or parents who have experienced loss related to pregnancy or childbirth may have unlimited visitors during their hospital stay.


  • The Princess Margaret Hospital will not be responsible for children left unattended on the premises.
  • Children under the age of fourteen years are not allowed to visit the hospital.
  • Parents/ Guardians should be discouraged from bringing children to the hospital when they come to visit sick relatives.
  • When children accompanied by a guardian /parent come to the hospital they must be left in the Front Lobby with a responsible adult.
  • Parents will be held accountable for damages to the premises incurred from unsupervised children

Accident & Emergency Department
We understand that while your relatives are being cared for in the Emergency Room you may want to remain in contact with them. To create visitor control and prevent overcrowding in the A&E Department please take note of the following:

  • One (1) visitor is allowed per patient for a maximum of 5 minutes depending on the patient’s condition.
  • Minors under 16 years and the elderly over 65 years may have a parent or guardian remain with them.
  • Visitors must identify themselves to the triage nurse and inquire about the patient
    • Visitors for critically ill patients in the resuscitation room are limited to three (3) family members who will be accommodated in the Family Room.
    • Patient Representatives will liaise with the nursing and medical staff and keep relatives updated on the patient’s condition.

Neonatal Intensive Care

  • Parents are welcome in the NICU at any time except during rounds and shift changes.
  • Children are not allowed in the NICU. 

Intensive Care Unit

Download ICU visitor’s brochure

Visitors ARE ALLOWED to bring for the patient:

  • Flowers for patients except in the ICU and NICU/SCBU.
  • Clean change of clothes
  • Towels and toiletries

Visitors are NOT ALLOWED to bring:

  • Food items and drinks without first getting approval from the nurse in charge
  • Fans, televisions and other electrical devices without permission
  • Valuables
  • Unauthorized medication for patient use
  • Floor rugs