The Princess Margaret Hospital enjoys a unique joint-venture partnership with a group of Bahamian Doctors known as Physicians Alliance Limited (PAL). Under this partnership, Physicians Alliance is entrusted to manage the Private Ward services of the hospital. The objective of this partnership is to increase government revenues, reduce expenses and contribute to the overall advancement of the facility.
This partnership has flourished and model successes have been achieved. High on its list of accomplishments are that:
- It has directly led to large improvements of the ambience and general hospital environment for private patients;
- Patient Satisfaction has been significantly improved, as indicated by patient exit surveys;
- The morale and job satisfaction of staff in the areas operated by PAL have improved; and
- Improvements in the physicians’ loyalty to the institution are evident, as they are now stakeholders in the delivery of healthcare and an integral part of the management team of the hospital